Carnival is the first cruise line to be certified "sensory inclusive" by KultureCity, a leading nonprofit dedicated to accessibility and inclusion for individuals with sensory and invisible disabilities.
All of Carnival’s guest-facing crew have been trained to understand and help guests with sensory/cognitive needs. The Guest Services and Youth Staff are ready to assist adults, youth and children with sensory-related questions or issues relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc. KultureCity Sensory Bags can be checked out for the duration of the cruise (on a complimentary and first-come, first-served basis) by visiting Guest Services or one of our Youth programs. Each bag contains items to help calm, relax and manage sensory overload, and include comfortable noise-canceling headphones, fidget tools, a visual feeling thermometer, and a KultureCity VIP lanyard, to help the staff easily identify a guest.
These measures have been proven to be helpful to guests in a variety of venues including stadiums, arenas, amusement parks, and now Carnival ships!
Informational videos designed to create greater awareness among all guests, and featuring actor Christopher Gorham, a member of the KultureCity board of directors, are playing in our in-stateroom televisions.
If a guest with a sensory or cognitive need is cruising, the family should meet with Guest Services once they are on board to discuss any special accommodations, including a private safety briefing.
Youth staff has different resources on-hand to help soothe, calm and entertain children participating in our youth programs: such as weighted vests, conversation cards, sensory games, and other aids.
Carnival Cruise Line and KultureCity share a heartfelt commitment to acceptance and inclusivity. Working together, all guests can be the truest versions of themselves onboard a Carnival cruise ship.
If you'd like to learn more about KultureCity, please visit the KultureCity website.
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