Wednesday, February 21, 2024

Carnival Cruise Lines -Guest who are blind or have low vision info

 


FIRST, CONTACT YOUR TRAVEL AGENT FOR ASSISTANCE IN GETTING YOUR NEEDS MEET.

Braille signage, indicating stateroom numbers and public room names, is available on board our ships. The only Braille format document available, absent advance request, is our in-cabin 'Good to Know' Information Sheet.

Large print format is available for our daily newsletter (the Carnival Fun Times), dining room menus, and shore excursion information. We ask that you request large-print items prior to sailing, so we can have them ready for you upon arrival. Please send your request to access@carnival.com or you may call our Guest Access team at 1-800-438-6744 ext. 70025 or 1800 072 670 ext. 70025 if calling from Australia. We also provide an audible format of our Carnival Fun Times. Additional requests for large print information or alternate formats may be made at the Guest Services desk, once on board; however, there may be a delay if not requested prior to sailing.

Dining rooms menus can be provided in an electronic PDF file, readable via screen-reading software. Our dining team will also be happy to review the menu with you in detail. You can also access information directly on your phone via the Carnival HubApp.

Specific computers in the internet café are equipped with screen-reader software.

If you need assistance with the safety briefing or require an orientation of the ship’s layout, please contact Guest Services once on board. While we provide attentive service, we do not provide sighted guide services throughout your cruise.

Service dogs are welcome on board. For specific details and requirements, please click on the Service Dogs tab.

No comments:

Post a Comment

Carnival Horizon Ship Info

  DECK 1 Guest Accommodations Location: Deck 1 - forward / midship / aft   DECK 2   Guest Accommodations Location: Deck 2 - forward / midshi...